lundi 19 septembre 2016

Dos And Donts In Handling A Depression Hotline

By Dennis Sullivan


Some people who cannot cope up with the stress mostly feel depressed. Either they became crazy or acts hostile toward themselves and to other individuals too. Before any conflicting situations occur, its best for patients to be given enough attention they need. In such manner, its possible that they wont have to resort to harm, injuries and other suicidal acts.

Nowadays, some agencies have found a way to help people who are suffering from stress and such. A depression hotline is established in providing assistance to various individuals so they can cope up with their situations. In order to make yourself capable and effective in handling such hotline, consider the following paragraphs to learn some things. By having enough ideas, you can successfully provide the assistance that someone needs.

Be calm, non judgmental and a sympathetic person. After knowing the concerns of a specific caller, you must listen attentively to what he says. Try to prevent saying things that can aggravate things. Before making judgments, listen attentively first. In giving your advice, think of its effect to the person. Finally, be more calm every time you handle such kind of situation.

Never argue with the suicidal person. Arguing only complicates everything. As much as possible, dont force your opinions. When the other line seems to lose control, make sure you calm the current situation. Depressed people must feel that someone is listening to them. If you keep on arguing and saying negative things, chances are they would feel lonely and more sad.

Offer some hopes. Give assurance that help can be provided and always say positive things that could deterrent an individual to continue his suicidal attempt. Alternatively, provide good suggestions and advice that will keep him calm for a long time. Keep on talking and try not to lose signs of connection so you know what is currently going on with his situations.

Being surprised may seem natural but dont show it. It is not a surprise to hear many things especially from a depressed individual. Apparently, some things might shocked you more. Regardless, you must act normal and keep your voice calm at all times. Dont keep on lecturing numerous things or talk about suicidal. Putting a fuel on the fire might cause a problem on you someday.

Take the calls seriously. Depressed patients are certainly leading a troubled life. Thus, they seek attention from other people. As a matter of fact, they might require someone who will not laugh of their misfortunes. No mater what happens, prevent yourself from laughing or even make fun of the current situation. Any attempts to suicidal is a serious matter.

Dont make promises about taking the calls secretly. Immediately contact health organizations and other emergency services especially when the person seems really hostile. Ask for help and assistance that they need to prevent them from doing anything bad someday.

In working with this hotline, its utterly vital to remain serious. If there is an emergency, then take the proper actions. More importantly, never let any situation to turn uncontrollable or else you might not be able to help someone consequently providing an ineffective service.




About the Author:



Aucun commentaire:

Enregistrer un commentaire